Unfortunately, HSSH's is not able to offer accommodation directly. The support is primarily directed at those clients who have been assessed by the Complex Needs Case Worker and are generally provided with accommodation by the government or the Local Authority. To this effect, we work in partnership with organisations such as St. Mungo's, the designated organisation by Ealing Council that manages the rough sleepers' accommodation provision in the borough.
We are able to help immediately, however, with emergency food, clothes and bedding and other essentials, as well as sign posting to other key agencies. Please check our St. John's drop-in details here.
To refer a homeless person or self-refer, please see the instructions below and follow the link to Streetlink's website below.
If you see someone sleeping rough, and the situation is an emergency, call 999 for the police or an ambulance.
If you are concerned about someone sleeping rough or if you are currently homeless or sleeping rough
StreetLink, the national referral service managed by St Mungo's in partnership with Homeless Link, is the main service the public can use to let St. Mungos about someone they are concerned about who is sleeping rough.
By using StreetLink, members of the public can alert local authorities and homelessness organisations, such as Hope for Southall Street Homeless to people sleeping rough in their area. The information helps the outreach teams to locate people and connect them with the local services available to them to help them off the streets.
If you’re concerned about someone who is sleeping rough, please
visit the StreetLink website by clicking on the link here, or download the app for Android/Windows below.